Notice is hereby given that the City Council of the City of Phenix City, Alabama, in response to a request made by the Planning Commission of the City of Phenix City, Alabama, will meet on the 1st day of September, 2026, at 9:00 AM EST, at the City Council Chambers located in the Public Safety Building at 1111 Broad Street, Phenix City, Alabama, to consider an amendment to the Zoning Ordinance of the City of Phenix City, Alabama, adopted on the 7th day of January, 2025 so that a tract of land be located in an R-2 Zone (Medium Density Residential District), property consists of 0.12+/- acres more or less and is located at 2060 Lee Road 427 (Pierce Road) and 5302 Wilma Avenue, James Hall, owner.

At said meeting all persons desiring to be heard concerning the zoning of the above-described property may appear before the Council at the aforementioned time and place to be heard.

The Public Notice and Ordinance was published in its entirety in the Citizen News on July 30, 2026. A copy of the Ordinance itself can be viewed at the City Clerk’s Office Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m., EDT.

View the official Public Notice and Ordinance.

Notice is hereby given that the regularly scheduled quarterly meeting of the Phenix City Downtown Redevelopment Authority set for 3:00 p.m., Eastern Time, Thursday, July 16, 2026 is hereby canceled due to no agenda items.

View the official Public Notice.

Job Summary

The IT Technician I is an entry-level technical support position responsible for providing first-level help desk, desktop, endpoint, printer, peripheral, software, account, and basic network support for City employees. Under the supervision of the IT Director or assigned higher-level IT staff, this position installs, configures, maintains, troubleshoots, and supports computers, mobile devices, software applications, printers, audiovisual equipment, and related technology. The position responds to support requests through the City’s IT ticketing system, documents work performed, assists with equipment deployment and inventory, supports user account and access requests, and provides end-user assistance and basic training. The IT Technician I performs routine technical work independently after training, escalates more complex issues to higher-level IT staff, and performs related work as required.

Essential Job Duties & Responsibilities

The following duties are normal for this position. The omission of specific statement of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned and expected aside from those set forth below to address operational needs and changing operational practices.

• Responds to first-level technical support requests from City employees through the City’s help desk/ticketing system, by telephone, remotely, and in person.
• Installs, configures, maintains, troubleshoots, and upgrades desktop computers, laptops, tablets, monitors, docking stations, printers, scanners, mobile devices, and related peripheral equipment.
• Troubleshoots routine hardware, software, email, Microsoft Office, Outlook, Zoom, printer, network connectivity, and peripheral equipment issues.
• Creates, updates, documents, and closes support tickets in a timely and accurate manner, including documenting troubleshooting steps, work performed, equipment changes, and resolution details.
• Assists with basic user account support, including password resets, account unlocks, computer account setup, domain joins, and authorized access changes under established procedures.
• Assists with workstation imaging, computer replacement, software deployment, device setup, equipment moves, and technology refresh projects.
• Provides basic support for endpoint security tools, multi-factor authentication, phishing awareness, and secure handling of City systems and data.
• Maintains accurate inventory and asset records for assigned computers, peripherals, mobile devices, and related technology equipment.
• Installs and troubleshoots network printers and assists with basic network connectivity issues, including patch cables, wall jacks, switch port coordination, Wi-Fi connectivity, and escalation to higher-level IT staff when needed.
• Pulls, terminates, tones, traces, labels, and organizes network cabling as required for new installations, office reconfigurations, and troubleshooting.
• Provides basic support for meeting room technology, conference room displays, projectors, audiovisual equipment, and video conferencing equipment.
• Provides end-user assistance and basic training on City technology systems, standard software, cybersecurity practices, and proper equipment use.
• Writes and maintains technical documentation, user instructions, checklists, and internal knowledge base articles.
• Assists higher-level IT staff with technology projects, equipment installations, system upgrades, and maintenance activities.
• Safeguards confidential information and follows City policies, IT procedures, cybersecurity requirements, and applicable records retention practices.
• Performs other duties of a similar nature or level as required.

Qualifications

Education & Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities required for this position would be:

Education/Training
High school diploma or GED required. Associate degree, technical school training, or coursework in information technology, computer science, cybersecurity, networking, or a related field preferred; or

Experience
One year of experience in technical support, desktop support, help desk support, computer repair, or a related technology support role preferred.

Licenses or Certifications Required
Possession of a valid driver’s license from state of residence as some intra city travel or out of town training may be required

The following generally describes the knowledge and abilities required in order to successfully perform the assigned duties of the position:

Knowledge of:

• Desktop and laptop computer hardware, operating systems, mobile devices, printers, scanners, and peripherals.
• Microsoft Windows operating systems and standard business software.
• Microsoft Office, Outlook, Zoom, and basic email troubleshooting.
• Basic Active Directory concepts, including users, groups, computer accounts, password resets, and domain-joined devices.
• Basic networking concepts, including IP addressing, DNS, DHCP, Ethernet, Wi-Fi, cabling, network printers, and connectivity troubleshooting.
• Basic cybersecurity practices, including password security, MFA, phishing awareness, endpoint protection, and safe handling of City data.
• Help desk ticketing systems and proper documentation practices.
• Basic inventory and asset management practices.
• Customer service principles and professional communication practices.

Ability to:

• Provide courteous, professional, and timely technical support to users with varying levels of technical skill.
• Follow established IT procedures, checklists, security requirements, and escalation paths.
• Troubleshoot routine hardware, software, account, printer, and connectivity issues.
• Accurately document work performed in a ticketing system.
• Prioritize assigned work and manage multiple support requests.
• Maintain confidentiality of City data, user accounts, law enforcement/public safety information, and sensitive systems.
• Work independently on routine assignments after training.
• Escalate complex or high-risk issues to higher-level IT staff.
• Safely lift, move, install, and configure computer equipment.
• Travel to City facilities as needed.
• Work occasional evenings, weekends, or special events to support maintenance windows, outages, or City operations.
• Work in a constant state of alertness and in a safe manner.

Physical Demands & Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the Americans with Disabilities Act, the city encourages both prospective and current employees to discuss potential accommodations needed to perform the essential duties of this position.

Environment: Work location will primarily be in a standard office setting; however, special events requiring work may be held outdoors out of town travel for training events, conferences and meetings may also be required

Physical Demands: See accompanying page for details

Key Working Relationship: IT Director, Department Heads, Assistant Department Heads, Office Managers, City Manager, City Clerk

Applications for this position will be accepted until a pool of 20 applications is received or the position is filled, whichever comes first. Current city employees wishing to apply should send Internal Job Application provided by the Human Resources Department to the HR Director by the deadline stated. (A courtesy copy will be sent to the employee’s department head.)

Applications can be found online (download an application) or picked up at the City of Phenix City Human Resources Department:
1200 8th Avenue
Phenix City, AL 36867
Ph: 334 448-2706

Applications are available for pick up and drop Monday – Friday: 8 a.m. – 5 p.m. ET. You may also email your completed application with the required supporting documents.

Job Summary

Under the supervision of the IT Director, this position is responsible for the design, development, and maintenance of the City’s websites, digital content, and online presence. This includes website design, content management, graphic design, and administration of the City’s social media and video platforms. The position plays a key role in public communication by creating engaging, accessible, and visually consistent digital content. Responsibilities also include recording and publishing City Council meetings and ensuring all City digital services, including websites and mobile applications, comply with WCAG 2.1 Level AA accessibility standards in accordance with the U.S. Department of Justice (DOJ) compliance deadline of April 26, 2028 for small local governments.

Essential Job Duties & Responsibilities

The following duties are normal for this position. The omission of specific statement of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned and expected aside from those set forth below to address operational needs and changing operational practices.

Website Design & Content Management

• Design, develop, and maintain City websites using content management systems (e.g., WordPress/Avada).
• Create, edit, and publish web content that is clear, engaging, and accessible.
• Ensure all website content is accurate, up-to-date, and consistent with City branding.
• Collaborate with departments to gather, review, and publish information.
• Optimize websites for usability, mobile responsiveness, and performance.
• Implement SEO best practices to improve visibility and search rankings.

Digital Content & Graphic Design

• Design graphics, banners, infographics, and digital materials for web and social media.
• Maintain consistent visual branding across all digital platforms.
• Produce multimedia content including images, videos, and promotional materials.
• Capture and edit photographs and video for use on City websites, social media, and promotional materials.
• Assist departments with visual communication needs.

Social Media & Public Engagement

• Manage and post content to official City social media accounts (e.g., Facebook, X, Instagram).
• Develop and maintain a content calendar for consistent communication.
• Monitor engagement, respond appropriately, and track analytics.
• Ensure messaging aligns with City policies and public communication standards.

Video Production & City Council Meetings

• Attend, record, and publish City Council meetings and other official events.
• Edit and upload video content to the City’s YouTube channel.
• Maintain an organized archive of recorded meetings and videos.
• Maintain digital records in accordance with applicable public records retention requirements and City policies.
• Ensure timely posting of public meeting content.

Accessibility & Compliance

• Lead efforts to ensure all City websites and mobile applications meet WCAG 2.1 Level AA standards.
• Conduct accessibility audits and remediate issues.
• Work with departments to ensure digital content is accessible (documents, forms, media).
• Monitor regulatory updates and maintain compliance with DOJ requirements.
• Provide guidance and training to staff on accessibility best practices.

Analytics & Reporting

• Monitor website traffic, user behavior, and social media performance.
• Generate reports and recommend improvements based on data.
• Track progress toward accessibility compliance goals.

Qualifications

Education & Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities required for this position would be:

Education/Training
Associate’s or Bachelor’s degree in Web Design, Graphic Design, Communications, Information Technology, or related field preferred; or

Experience

• Equivalent combination of education, training, and relevant experience.
• Experience in website design, content management, and digital media required.
• Experience managing social media for an organization preferred.

Licenses or Certifications Required
Possession of a valid driver’s license from state of residence as some intra city travel or out of town training may be required

The following generally describes the knowledge and abilities required in order to successfully perform the assigned duties of the position:

Knowledge of:

• Website design principles and user experience (UX/UI)
• Content management systems (e.g., WordPress, Avada)
• HTML, CSS, and basic web technologies
• Graphic design tools (e.g., Adobe Creative Suite or equivalent)
• Social media platforms and analytics tools
• Video recording and editing tools
• Search Engine Optimization (SEO) best practices
• Web accessibility standards (WCAG 2.1 Level AA)

Ability to:

• Create visually appealing and user-friendly digital content
• Communicate effectively with both technical and non-technical staff
• Manage multiple projects and deadlines
• Interpret and implement accessibility standards
• Work independently and proactively
• Maintain strong attention to detail and organization
• Represent the City professionally in public-facing communications
• Work in a constant state of alertness and in a safe manner

Physical Demands & Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the Americans with Disabilities Act, the city encourages both prospective and current employees to discuss potential accommodations needed to perform the essential duties of this position.

Environment: Work location will primarily be in a standard office setting; however, special events requiring work may be held outdoors out of town travel for training events, conferences and meetings may also be required

Physical Demands: See accompanying page for details

Key Working Relationship: IT Director, Department Heads, Assistant Department Heads, Office Managers, City Manager, City Clerk

Applications for this position will be accepted until a pool of 20 applications is received or the position is filled, whichever comes first. Current city employees wishing to apply should send Internal Job Application provided by the Human Resources Department to the HR Director by the deadline stated. (A courtesy copy will be sent to the employee’s department head.)

Applications can be found online (download an application) or picked up at the City of Phenix City Human Resources Department:
1200 8th Avenue
Phenix City, AL 36867
Ph: 334 448-2706

Applications are available for pick up and drop Monday – Friday: 8 a.m. – 5 p.m. ET. You may also email your completed application with the required supporting documents.

It is with profound admiration, distinguished respect, and the highest ceremonial regard that the Boards of Trustees, Global Advisory Board, Executive Leadership Council, Government & Civic Leadership Council, and Board of Sponsors of The Not Alone Foundation, Inc. and The Academy of the Diamond Awards extended a formal invitation of recognition to Mayor Eddie N. Lowe. The event will be held on Friday, July 17, 2026 at the InterContinental Buckhead Atlanta by IHG, Atlanta, Georgia.

Honored with the Crown Jewel:
Presidential Diamond Award for Transformational Civic Leadership, Economic Development, Community Empowerment, Humanitarian Service, and Public Impact.

Mayor Eddie N. Lowe has been named the distinguished recipient of the 2026 Presidential Diamond Award.

The Presidential Diamond Award is presented to visionary leaders whose dedication, innovation, and unwavering commitment to public service have produced lasting, measuring improvements in the lines of citizens and communities. Mayor Lowe’s leadership has been recognized for advancing economic opportunity, strengthening neighborhoods, fostering strategic partnerships, educational advancement, championing initiatives that promote inclusive growth and sustainable community development and the empowerment of the citizens of Phenix City.

View the official Media Release.

Notice is hereby given that the members of the City Council of the City of Phenix City, Alabama will hold called work session at the Martin-Idle Hour Park Community Center, located at 3743 Moon Lake Drive, Phenix City, Alabama, for the purpose of reviewing the proposed 2026-2027 Fiscal Year Budget on Wednesday, July 15, 2026 and Thursday, July 16, 2026 from 9:00 A.M. to 5:00 P.M. Eastern Time (unless concluded earlier).

The meeting is open to the public.

View the official Public Notice.

Notice is hereby given that the City Council of the City of Phenix City, Alabama, in response to a request made by the Planning Commission of the City of Phenix City, Alabama, will meet on the 18th day of August, 2026, at 9:00 AM EST, at the City Council Chambers located in the Public Safety Building at 1111 Broad Street, Phenix City, Alabama, to consider an amendment to the Zoning Ordinance of the City of Phenix City, Alabama, adopted on the 17th day of September, 2002 so that a tract of land be located in an R-3 Zone (High Density Residential District), property consists of 0.20+/- acres more or less and is located along Landmark Road, William H. & Patricia A. Sellers, owners.

At said meeting all persons desiring to be heard concerning the zoning of the above-described property may appear before the Council at the aforementioned time and place to be heard.

The Public Notice and Ordinance was published in its entirety in the Citizen News on July 16, 2026. A copy of the Ordinance itself can be viewed at the City Clerk’s Office Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m., EDT.

View the official Public Notice and Ordinance.

The City Council of the City of Phenix City, Alabama will hold a public hearing on Thursday, July 30, 2026 at 7 p.m., Eastern Time, in the Council Chambers of the Public Safety Building, located at 1111 Broad Street, Phenix City, Alabama on the 2026-2027 Proposed Budget. A copy of the 2026-2027 Proposed Budget is on file in the City Clerk’s Office, 601 12th Street, Phenix City, Alabama. This Proposed Budget is available for public inspection between the hours of 8 a.m. and 5 p.m. Monday through Friday.

View the official Public Notice.