Rescind Boil Water Notice in the following locations:
Due to planned Utilities software maintenance, the lobby will be closed from noon, Wednesday, August 20, 2025 until 8:00 am, Monday, August 25, 2025.
Citizen self-service payment system will be unavailable from 5:30 pm, Tuesday, August 19, 2025 until 8:00 am, Monday, August 25, 2025.
All payment […]
Rescind Boil Water Notice: Melanie Lane and the streets nearby which intersect Melanie Lane and in the areas near these roads (July 17, 2025)
The “Precautionary Boil Water Notice” is hereby rescinded following the repair and maintenance of the water system and […]
Rescind Boil Water Notice: along 12th Avenue from 14th Place to 17th Street, along 14th Place, 15th Street, 15th Place and 17th Street near 12th Avenue and in the areas near these roads (July 3, 2025)
The “Precautionary Boil Water Notice” is […]
Until further notice, the City of Phenix City will not be installing water and sanitary services. Owners/Developers will need to have a contractor install the water and sanitary services making sure that a Phenix City Utilities Department representative is present when connecting to existing water […]
Rescind Boil Water Notice: US Highway 431 from 14th Avenue toward the South and Seale Road from 5th St. South southward
The “Precautionary Boil Water Notice” is hereby rescinded following the repair and maintenance of the water system and the satisfactory completion […]
WATER MAIN BREAK: A water main break has occurred on Highway 431 south of 14th Avenue. Utilities crews are currently onsite making repairs. Water service will need to be shut off starting at 14th Avenue toward the south as well as Seale Road from 5th […]
Understanding Your Water Service Line Notification Letter
Why did I receive a letter about my service line?
New USEPA regulations require us to notify all customers served through a water service line made of lead, galvanized steel that is or was downstream of lead, or unknown materials. […]
Thank you for being a Phenix City Utilities Customer!
Sewage Rates
On March 1, 2024, in accordance with the City’s ordinance, your sewer customer charge increased to $21.25 for standard sewer service and $42.75 for commercial and industrial accounts. Phenix City Utilities appreciates your understanding that these […]
